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Legal

Privacy Policy

Effective date:

1. Who We Are

RISINGGUITAR is a brand of Zunyi Zhongli Precision Manufacturing Co., Ltd., a guitar OEM component manufacturer based in Zunyi, China.

2. Information We Collect

  • Contact form submissions: name, email, company name, and message content
  • Anonymous analytics data via Google Analytics (page views, referral source, device type, approximate geographic region)
  • We do not collect sensitive personal information

3. How We Use Your Information

  • To respond to inquiries and quote requests
  • To improve website performance and user experience
  • We do not sell or rent your personal information to third parties

4. Third-Party Services

  • Google Analytics (G-L97CJJES2L): for anonymous traffic analysis. You can opt out via the Google Analytics Opt-out Browser Add-on.
  • Web3Forms: contact form submission service. Form data is transmitted via HTTPS and processed only to deliver your inquiry to us.
  • Cross-border data transfer: Google Analytics and Web3Forms are operated by overseas service providers. The information described in this policy (analytics data and form submissions) may be transferred to and processed on servers outside your country or region, including the United States. By using this website, you acknowledge and agree to such transfers for the purposes described above. If you have questions about such transfers, please contact us at the email below.

5. Cookies

  • We use essential cookies for site functionality and analytics cookies via Google Analytics. You can disable cookies in your browser settings.

6. Data Retention

  • Form inquiries are retained for up to 24 months for customer relationship purposes. Analytics data is retained per Google's default policy.

7. Your Rights

  • You may request access to, a copy of, correction of, or deletion of your personal data by contacting us at the email below.
  • You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out based on your consent before the withdrawal.
  • You may request that we restrict the processing of, or object to the processing of, your personal data.
  • You may lodge a complaint with us at the email below, or with the data protection authority in your jurisdiction.

8. Contact Us

  • Email: sales@risingguitar.com
  • Address: Building 3, Qingping Plant Phase I, Xinpu New District, Zunyi City, Guizhou Province

9. Policy Updates

  • We may update this policy from time to time to reflect changes in applicable laws or our services. The revised version will be published on this page with an updated effective date. Material changes will be highlighted on this page or announced through other reasonable channels. We encourage you to review this page periodically.